#	$Id: HOWTO-BUGREPORTS,v 1.4 1999/05/24 11:29:04 andreas Exp $

		           please mail this form to:
                             andreas@klemm.gtn.com

(1) Did you read all help-files in your apsfilter toplevel directory ?
    FAQ INSTALL KNOWN_BUGS TROUBLESHOOTING. If not, then please do so first.

(2) Did you enable debugging in the apsfilter shellscript to track down
    simple errors yourself ? More infos how to do this, see TROUBLESHOOTING,
    section 1.5. Please do so first !!!

(3) Any error messages from your operating system, indicating trouble 
    concerning TCP/IP, lpd ? Browse your systems syslog logfiles, i.e.
    /var/log/messages or /var/log/lpd-errs on a FreeBSD system.

(4) Problem description:

(5) Then please tell us something about your operating system and
    your printer, i.e.:

	Operating System: FreeBSD 3.2
	if Linux	: Linux Distribution, please Name and Version

	apsfilter Rel.	: apsfilter-5.1.1
	Printer		: Epson Stylus Pro
	Mono/Color	: color
	PS-Printer	: no
	Resolution	: gs driver default ?
			: GS_RESOL set by apsfilterrc file ?
			: set by filterscript name ?
	Your Full Name	: Foo Bar
	Your e-mail addr: foo@bar.org

(6) The printer entry from your /etc/printcap file, that caused trouble,
    i.e. if you have trouble forcing ASCII printing the entry from the
    printer named ascii would be fine:
    
	# LABEL apsfilter
	# apsfilter setup Mon Nov 27 19:53:17 MET 1995
	#
	# APS_BASEDIR:/usr/local/apsfilter
	#
	#
	ascii|lp1|djet500-a4-ascii-mono|djet500 ascii mono:\
		:lp=/dev/lpt0:\
		:sd=/var/spool/djet500-a4-ascii-mono:\
		:lf=/var/spool/djet500-a4-ascii-mono/log:\
		:af=/var/spool/djet500-a4-ascii-mono/acct:\
		:if=/usr/local/apsfilter/filter/aps-djet500-a4-ascii-mono:\
		:mx#0:\
		:sh:

(7) Did you modify /etc/apsfilterrc ? 
    (Could that perhaps be a cause for that failure ?! No ? Ok ...;-)

(8) Do you have a private and modified copy of /etc/apsfilterrc in 
    your login/home directory ($HOME/.apsfilterrc) ?

(9) Do you use printer driver dependend apsfilterrc files, i.e.:
		/etc/apsfilterrc
		/etc/apsfilterrc.stcolor
		/etc/apsfilterrc.djet500

(10) The output of your file(1) command on the file that can't be printed:
    i.e. type:	file file_that_can't_be_printed 
		README: English text

(11) The part of your printers logfile, that logged the commands of
     your failed print session, see lf= in /etc/printcap, i.e.:
	ascii|lp1|stcolor-a4-ascii-mono|stcolor ascii mono:\
        	:lp=/dev/lpt0:\
        	:sd=/var/spool/lpd/stcolor-a4-ascii-mono:\
        	:lf=/var/spool/lpd/stcolor-a4-ascii-mono/log:\                  
     So you find debugging output in the file
		/var/spool/lpd/stcolor-a4-ascii-mono/log
     This logfile contains debugging data, if you enabled debugging as
     described in TROUBLESHOOTING, section 1.5.

(12) Mostly true on Linux Distributions:
     Do you use the traditional printer spooler (lpd)
     or the one that is called LPRng (line printer next generation) ?

Thanks for complete informations !

	Andreas ///
